My husband was a resident at the Aneta Parkview Health Center for 2 years and 2 months. He suffered from Dementia and Parkinson’s disease. It was very traumatic for me and my family when he entered the nursing home. We were all very relieved when we saw how nice the Special Care Unit was and how wonderful the staff treated Roger. Also, they were so nice to us when we came to visit. We always found him clean, nicely shaved, and neat-looking. His room and his bed were always clean. It was apparent that he was being well cared for. It was a relief to us and comforting to know he had good care. I would recommend the facility, I hope I don’t ever go to a nursing home, but if I do, I will go to Aneta.
– Bonnie G.
My husband of 60 years suffered from Alzheimer’s for 10 years. When we could no longer take care of his multiple needs we checked several facilities that could safely keep him from wandering out into the elements. Aneta Parkview Health Center fits our needs. We no longer worried about his well-being. The center has a Special Care Unit specifically designed for people who have Alzheimer’s and need around-the-clock care. We were very pleased with his care in every department; nurses, aides, activities, food, financial, and anyone responsible for the care of their patients. They all go the extra mile for you. We highly recommend the Aneta Parkview Health Center for the care of your loved ones. Thank you, Aneta, for a job well done!
– Esther P.and son Gary P.
My husband, Bob, has been a resident at APHC since March 27, 2009. I do not have the vocabulary to praise the staff for their caring, nurturing ways with him. The peace of mind I have to know my loved one is well cared for at all times is priceless. God’s blessing to you all.
– Karen M.
Pinnacle Customer Service Reviews
CUSTOMER EXPERIENCE AWARD™
A senior healthcare advocate for over 20 years, Pinnacle Quality Insight has established the Customer Experience Award™ in order to ensure that every resident/patient receives exceptional assistance from his or her provider. Focusing on long-term and post-acute care, Pinnacle conducts thousands of monthly surveys in order to establish a comprehensive review of its clients that will determine the quality of their products and services. To date, residents/patients have been surveyed regarding their experience with over 1,100 organizations in every state in the country.
In order to qualify for Pinnacle’s industry-standard awards, clients must achieve a cumulative Best in Class customer satisfaction rating across a calendar year.
For more details about Pinnacle Quality Insight and the customer satisfaction process, please visit pinnacleqi.com or go to the Contact Us page and tell us what you think!